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Have a question, suggestion, or found a bug? We're here to help!

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Other Ways to Reach Us

Frequently Asked Questions

Check our comprehensive FAQ section for quick answers to common questions.

View FAQ

User Guide

Step-by-step tutorials on how to create and embed calculator widgets.

Read Guide

Try It Out

The best way to understand our tool is to try creating a calculator widget.

Create Widget

Response Times

Bug Reports

Critical bugs: Within 24 hours
Other issues: 2-3 business days

Feature Requests

We review all suggestions monthly and respond within 1 week

General Questions

Typically respond within 1-2 business days

Partnerships

Business inquiries reviewed within 3-5 business days

How to Get the Best Help

When Reporting Bugs

  • Describe what you expected to happen
  • Explain what actually happened
  • Include steps to reproduce the issue
  • Mention your browser and operating system
  • Include screenshots if helpful

When Suggesting Features

  • Explain the problem you're trying to solve
  • Describe your ideal solution
  • Mention how it would help other users
  • Consider implementation complexity

When Asking Questions

  • Check the FAQ and guide first
  • Be specific about your use case
  • Include relevant URLs or examples
  • Mention what you've already tried

When Sharing Feedback

  • Tell us what you love about the tool
  • Share how you're using it
  • Suggest improvements
  • Help us understand your workflow